How to Help a Friend in Crisis Without Feeling Overwhelmed

Erin Bratsky, MSW, LCPC

September is Suicide Prevention Month, a time to shine a light on the importance of connection, compassion, and hope. At Brighter Sky Counseling, this mission is close to our hearts. For nearly a decade, I've volunteered with the American Foundation for Suicide Prevention (AFSP), and Brighter Sky Counseling is proud to sponsor the Yellowstone Valley Out of the Darkness Walk.

But suicide prevention isn’t just about events, it’s about everyday conversations. Many people wonder: What should I do if someone I care about seems suicidal? How can I help without burning out myself?

The truth is, you don’t have to have all the answers to make a difference. Your presence and willingness to listen are the most powerful tools you have.

Why Helping Can Feel Overwhelming

When a friend or loved one is in crisis, it’s natural to feel uncertain or even scared. You might worry about saying the wrong thing, or wonder if you’re truly equipped to help. These feelings are normal, and they don’t mean you can’t play an important role in supporting someone at risk. In fact, acknowledging your own emotions is the first step in approaching your friend with compassion and clarity.

5 Practical Ways to Support a Friend in Crisis

1. Start the Conversation

It’s okay to be direct. You might begin with:

“I’ve noticed you don’t seem yourself lately. Do you want to talk about what’s been going on?”
“I care about you, and I want to check in. How are you really doing?”

2. Listen Without Judgment

Resist the urge to jump in with advice or solutions. Instead, focus on listening. Simple responses like “That sounds really painful” or “I hear you” can be grounding and validating.

3. Don’t Be Afraid to Ask About Suicide

Asking directly, Are you thinking about suicide?”,does not plant the idea. Instead, it opens the door for honesty and relief. If your friend says yes, stay calm. Let them know they’re not alone and help is available right now.

4. Connect Them to Help

You don’t have to fix everything yourself. Encourage your friend to reach out to resources like:

988 Suicide & Crisis Lifeline – Call or text 988 any time
Crisis Text Line – Text TALK to 741-741

Offer to sit with them while they make the call, or walk beside them as they take that next step.

5. Remember Your Limits

Supporting someone in crisis can be emotionally heavy. It’s okay to set boundaries and lean on your own support system. You cannot pour from an empty cup. Caring for yourself ensures you can continue showing up for others.

The Power of Community

Suicide prevention is not a solo effort, it’s a community movement. That’s why Brighter Sky Counseling proudly supports the Yellowstone Valley Out of the Darkness Walk on September 21, 2025, at Will James Middle School in Billings, MT.

Walking together is more than symbolic. It’s a reminder that hope is stronger when shared, and healing happens when we come together. We invite you to join us, whether by walking, volunteering, or simply showing up in support.

https://afspwalks.donordrive.com/YellowstoneValley

You’re Not Alone

If you are worried about a friend,or if you’re struggling yourself, please know that help is available, and hope is real. At Brighter Sky Counseling, we believe that healing begins with connection.

This month, and every month, we encourage you to take that first step: start the conversation, listen with compassion, and remember that support is only a call or click away.

If you or someone you know is in crisis, call or text 988 now.

Together, we can walk toward brighter days.